How to negotiate SaaS renewals as a startup
Simple scripts and timing tips to help startups negotiate SaaS renewals and secure better deals.
Why this matters: Vendors expect auto-renewals. A short, structured approach helps small teams cut costs quickly.
Timing
- Reach out 45–60 days before renewal.
- Ask for the latest pricing and confirm current usage.
Script 1: Startup discount
Hi {{vendor}}, we’re a small team on {{plan}} with {{seats}} seats. Our budget is tight for {{quarter}}. If we commit to annual, could you extend startup pricing or a discount on {{plan}}?
Script 2: Right-sizing seats
We’re using {{active_seats}} of {{paid_seats}}. Can we align billing to active usage and adjust the plan?
Levers
- Annual commitment or multi-year term
- Bundling with a sister product
- Downgrade path agreed up front
- Extended trial of next tier before deciding
Decision log
Record the outcome and the next check date in your subscription tracker.
Ready-made renewal views and owners make negotiation easier. Try Crodor.
